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Infinity Forex Funds cancelled my account after 120 Days of the purchase as my trading style did not meet there risk parameters, even though I was within their rules.
Steve Fryer
United Kingdom
2024-05-15

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CONTENT I had payed for 2 x HFT $1,000,000 accounts with Infinity Forex Funds, I had a bad start trading with them as my previous style of trading did not suit the current market. After making some changes to my strategy I start to consistently make $10k a week. All within their set rules. On the 120th Day after my purchase they decided to deem both of my accounts violated. Therefore I have not had the opportunity to request any payouts just yet. They have deleted both accounts based upon their own discretion as per clause 21B in their contract:Termination for cause The Client may terminate this Agreement immediately by notice to the Contractor if: (b) the Client in its exclusive opinion considers that the Services provided are not of a satisfactory standard; Their comments: "Following a comprehensive review of your trading strategy and its potential impact on our risk management, we find ourselves unable to continue supporting your current trading approach. The inherent risk associated with your strategy poses challenges to the overall financial stability of our firm."I mean clause 21B basically says we can remove any account at any time for any reason. Is this even possible?I paid close to $10k for both of these accounts, for them to just delete them with no valid reasoning, and no breach of contract, other than their own discretion as mentioned in clause 21B. Surely this is theft?How can I approach asking for a refund and how can I support closing this fraudulent company down.Kind Regards,Stephen.
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Unable to withdraw funds
Darren CM
United Kingdom
2024-05-15

Amount --

Replied
CONTENT I opened an account with Fire Phoenix a couple of months ago and made a couple of deposits into my account with them and after quite a few successful trades I attemped to make a withdrawal, they said my account had not been verified properly and was therefore frozen until I made a payment of 17197 USDT for this process to happen and then it would be refunded. I sent the payment and 24 hours later my identity was approved, account unfrozen and they refunded the payment onto my account held with them. I then made a withdrawal request and they said because the amount I was requesting was large, they couldn't authorise it until I sent a further payment of 25% of my fund which amounted to 19625 USDT for what they called a large-amount certification fee so they can open a large-amount channel for me.I haven't sent this payment as it seems they continually want money for made up things and it is clear to me this is a scam and I will never see my money again. I would like where I stand and if there is anything I can do to retrieve my money, any advice would be welcome please.
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