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STARTRADER maliciously deducted $2,814 of my trading funds by fabricating reasons
Jerric
2024-04-08
Related Broker:
STARTRADER
Regulators: FCA,ASIC,Seychelles FSA
Claims: Fund Recovery
Amount: $2814
Progress: Processing
Jerric File a Complaint
2024-04-08

STARTRADER maliciously deducted US$2,814 of my trading funds by fabricating reasons, and sent emails to the platform many times to return my funds. However, the platform deducted my trading funds on the grounds that my profitable orders were high-frequency transactions. 

I repeatedly asked the platform to provide authoritative evidence to prove that my trading was high-frequency trading. I asked them to show me which trading agreement I had violated, but the trading agreement did not require the position to be less than 10 For a few minutes, just say I am a high-frequency trader and define my clients'transactions at will. 

I explained to the platform that the trading agreement did not clearly state that the holding time was less than 10 minutes, and the platform refused to accept the account, so it directly said that the email they sent would be the final explanation. 

The email mentioned which trading terms were violated, but I read the agreement they sent There is no clear definition of trading hours, so they just casually say that I am a high-frequency trader. Isn’t this an overbearing clause? When customers win some money, they call it high-frequency trade. If I open an exchange, I am afraid that customers will win money, so I might as well not open it.


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